The Rise and Fall of Digg
For some strange reason, I felt the desire to visit Digg this morning. We determined long ago that it had descended well into the realm of utter uselessness, but I was curious if the descent had ever leveled out.
It has not.
Digg comments have become almost indistinguishable from Youtube comments. The site is 100% spam and garbage now, as opposed to the 90% it was a year ago, and the 10% it was before the masses found it.
My question to you is thus: is it possible to have a mass-appeal user-moderated site that does not rapidly descend into useless garbage? Is niche focus and a barrier to entry the only way to preserve Internet communities? Why are so many people so prolific in posting so much garbage so quickly and with such ferver?
Comments
Digg changed their system with the goal of getting the most visits, clicks, and ad revenues. That was their metric of success. That happened to coincide with stupidity. They could have, if they chose, hire some psychologists and tried to use comment "quality" as their goal. Then they would have a user interface which gets people to post and act intelligently.
Anther issue is how the community markets itself. A good example is Digg's podcast dignation. They never really discuss anything in great detail or in depth. It's all surface level entertainment going for the cheap thrill. This seems to focus back onto digg itself. It's a quick and cheap "oh look how cool this is" type of site. They don't promote much discussion on the topics other than surface level comments. When people do try to make a good comment they get ridiculed for being too serious. This is the reason I don't see a site with mass appeal ever being user moderated not turning to garbage.
Rym, I think you could think of this as the train you ride to work every day. What if metro train rules were user enforced and made by everyone on the train? Throw that indignant lady off the train for being too loud! But, what if there is more than one of those ladies? Since you all hold an equal standing on the train as riders there is a point were the rules set by group will fail due to the many more indignant people. Also say you all agree to kick the indignant people off before they become a problem. Without the metro police there as an absolute authority to keep this in check the current system fails. With current websites the cops would act like the mods on a website. The problem is on a website it's very easy to fool the police and put on a disguise and they could even pretend to be someone else. This is a big barrier that is preventing user moderation on a mass scale and until someone solves this problem I don't see user moderation working.
One thing that contributed to their downspin was the emergence of "top diggers" and Digg managements attempts to counter their influence. Digg has always been a game yet Digg management never wants to admit to it. As soon as a group of members figures out the system behind the game Digg changes it.
One minute friends are good to have and then the next minute having friends counts against you!
Plus, remember that Digg especially has a lot of lurkers, if I remember right.
Another good one is MetaFilter. They charge some minimal fee (like $5 or something) to allow users to comment or post so you really only see people who are there to contribute and every entry is usually a sort of meta-entry containing multiple links all revolving around one theme (and sometimes its a youtube video of a dog being chased by a turtle but those are the exception and not the rule).
That and they never could figure out how to remove Kevin Rose without killing the personality cult.
I still really enjoy reddit, but, then again, I don't subscribe to this inane "mod is god" belief.
And Digg failed because the businessmen tried making serious money off of it.