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IBM Memo?
Hey Rym, did you ever hear this one while at IBM?
FWD:
I don't know how they wrote this with a straight face. This was a real
memo sent out by IBM to its employees in all seriousness. It went to
all field engineers about a computer peripheral problem. The author of
this memo was quite genuine. The engineers rolled on the floor!
Especially note the last couple of sentences.
'If a mouse fails to operate or should it perform erratically, it may need
a ball replacement. Mouse balls are now available as FRU (Field
Replacement Units). Because of the delicate nature of this procedure,
replacement of mouse balls should only be attempted by properly trained
personnel. Before proceeding, determine the type of mouse balls by
examining the underside of the mouse. Domestic balls will be larger and
harder than foreign balls. Ball removal procedures differ depending upon
the manufacturer of the mouse. Foreign balls can be replaced using the
pop off method. Domestic balls are replaced by using the twist off method.
Mouse balls are not usually static sensitive. However, excessive handling
can result in sudden discharge. Upon completion of ball replacement,
the mouse may be used immediately. It is recommended that each person
have a pair of spare balls for maintaining optimum customer satisfaction.
Any customer missing his balls should contact the local personnel in charge
of removing and replacing these necessary items. Please keep in mind that
a customer without properly working balls is an unhappy customer.
FWD:
I don't know how they wrote this with a straight face. This was a real
memo sent out by IBM to its employees in all seriousness. It went to
all field engineers about a computer peripheral problem. The author of
this memo was quite genuine. The engineers rolled on the floor!
Especially note the last couple of sentences.
'If a mouse fails to operate or should it perform erratically, it may need
a ball replacement. Mouse balls are now available as FRU (Field
Replacement Units). Because of the delicate nature of this procedure,
replacement of mouse balls should only be attempted by properly trained
personnel. Before proceeding, determine the type of mouse balls by
examining the underside of the mouse. Domestic balls will be larger and
harder than foreign balls. Ball removal procedures differ depending upon
the manufacturer of the mouse. Foreign balls can be replaced using the
pop off method. Domestic balls are replaced by using the twist off method.
Mouse balls are not usually static sensitive. However, excessive handling
can result in sudden discharge. Upon completion of ball replacement,
the mouse may be used immediately. It is recommended that each person
have a pair of spare balls for maintaining optimum customer satisfaction.
Any customer missing his balls should contact the local personnel in charge
of removing and replacing these necessary items. Please keep in mind that
a customer without properly working balls is an unhappy customer.
Comments
"Hehehe, balls!"