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What's going on with my computer? (The computer help thread)

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  • HMTKSteve said:

    After much Googling the power setting problem I am experiencing appears to be a feature and not a bug of Windows 8... Thanks Obama!

    Is this a laptop or a desktop?

    I must be missing this 'feature' then because I can't replicate the problem outlined.
  • Turns out there was some Asus installed system management software changing my power options. I would have found it sooner but... No start menu as on Win7.

    I think my biggest problem with Win8 is that I can't find things.
  • HMTKSteve said:

    Turns out there was some Asus installed system management software changing my power options. I would have found it sooner but... No start menu as on Win7.

    I think my biggest problem with Win8 is that I can't find things.

    I've said this many times. This is why always I only use clean installs of Windows without extra junk installed by the manufacturer. If they need some custom driver for power management or something, they should submit it to Microsoft to be officially included and distributed by Windows Update. Even if they don't, you can clean install Windows and get those specific drivers from the OEM's web site directly.

    Microsoft sells OEM's bulk Windows licenses at a steep discount. If I were them I would change the sales contract such that they agree to only clean install the OS without any modification. If they modify it, then they have to pay the full price for the license, not the discounted price.

    Pretty much all the things that give Windows a bad reputation are due to 3rd party junkware. Apple gets it right. Macs come with clean OSX. Phone carriers are not allowed to modify the software on iOS devices before selling them. Just look at the horrifying things manufacturers and phone companies do to Android devices...
  • HMTKSteve said:

    Turns out there was some Asus installed system management software changing my power options. I would have found it sooner but... No start menu as on Win7.

    I think my biggest problem with Win8 is that I can't find things.

    I posted that this was the likely reason on your initial post.
    sK0pe said:

    That sounds like OEM software messing with your settings.

    I currently have 2 settings for my Windows 8 laptop, the 'high performance' one will only ever put the screen to sleep but the laptop keeps running.

    Uninstall all the OEM stuff.

    Make your own power profiles.

    There is a start menu, just disable the touch interface and right click the Start button or install one of the many free workarounds.

    Literally Windows 10 is going to sell like hotcakes because they changed the number and give the user a start button. There will be less changed between Windows 8.1 - Windows 10 then there was in the changes from Windows 8 to Windows 8.1.

    I will be playing around with Windows 10 next month to confirm or deny this statement but this is what most people I trust have been saying.
  • You did. This is my second Asus machine and the first one was very obvious about their management software. This one left no obvious signs anywhere.
  • HMTKSteve said:

    I would but I am not the only one using this PC.

    And that factors in how?
  • HMTKSteve said:

    I would but I am not the only one using this PC.

    And that factors in how?
    I don't trust the other person to use safe browsing habits.
  • While browsing the web my computer lost some connectivity. All websites time out.

    I tried to ping a few sites and the DNS translation worked but no response from ping.

    I went into my router and tested from there and everything worked fine. Went to a different connected device and everything worked fine.

    Win8.1.

    A reboot fixed the problem but if it happens again what should I be looking for?

    Weird because some network features worked and others did not so it's not like the network adapter/connection was down.
  • I'm running Linux mint 17.1 and I'm not sure how long this has been going on. Basically the longer it's running the more ram gets used up, even with nothing running. I can boot it up and have it use maybe 300 megs but then later on with nothing running it's got close to a gig used up, and it's swapping. If I've had my computer on for a long time just having Firefox and a music player can slow my computer down significantly, whereas I can have tons of stuff running if I've recently rebooted. I don't think its a virus considering it's Linux and I generally try not to do stupid shit and it only seems to affect ram and not cpu usage. I check the processes constantly but nothing seems out of the ordinary. Could my encryption somehow be affecting it? Like maybe somehow it keeps some changes in ram until shutdown?
  • I'm running Linux mint 17.1 and I'm not sure how long this has been going on. Basically the longer it's running the more ram gets used up, even with nothing running. I can boot it up and have it use maybe 300 megs but then later on with nothing running it's got close to a gig used up, and it's swapping. If I've had my computer on for a long time just having Firefox and a music player can slow my computer down significantly, whereas I can have tons of stuff running if I've recently rebooted. I don't think its a virus considering it's Linux and I generally try not to do stupid shit and it only seems to affect ram and not cpu usage. I check the processes constantly but nothing seems out of the ordinary. Could my encryption somehow be affecting it? Like maybe somehow it keeps some changes in ram until shutdown?

    Have you identified which process is using the RAM? You might be best off posting a question on the mint or ubuntu forums.
    • How are you assessing memory and cpu usage? /usr/bin/top?
    • It's perfectly normal for linux to have no free memory, as the kernel will use memory for disk cache rather than just leave it free.
    • With any recent processor, I would expect encryption to be disk bound not cpu bound.
  • edited February 2015
    Is this an AGP slot? image
    Post edited by Pegu on
  • My kid's laptop.

    I believe we have a bad hard disk. The machine just shows garbage at the very top of the screen on a regular boot. I plugged in an old win7 installed drive in via USB and it goes into the splash screen before a blue screen appears (probably hardware conflict since HDD was never in this PC).

    Her win7 install partition is on the bad disk yet I can boot into the recovery console just fine.

    How do I get her copy of win7 to work on a new HDD or run disk fixing tools when I can't boot into windows?
  • Boot off of a USB stick.
  • edited March 2015
    I managed to get the recovery partition to fix some of the HDD problems. Now I did a restart with scandisk set to run and.... Garbage on screen.

    The HDD light is blinking randomly so I will assume it is running something even though the screen only shows garbage.

    On win7 does scandisk run as terminal before the GUI loads or does it use the GUI when it runs?

    The top mm of pixels are garbage but they shift around a little as the HDD light changes.
    Post edited by HMTKSteve on
  • Run spinrite on it, backup the the data once it's fixed and install a new drive.
  • Chkdsk is not finding any disk errors. When I do the last good boot option it boots up fine. If I go onto recovery console it is fine. Anything else and I get garbage screen.

    If I try for safe mode command prompt it goes as far as loading classpnp.sys before it hangs.
  • Run spinrite on it, backup the the data once it's fixed and install a new drive.

  • Upgraded my DVD burner to a BD burner. On my last PC I was able to go to the ASUS website and get BD player software for free. Does such a thing still exist?
  • edited July 2015
    My storage drive was giving me some io errors when deleting a few files. I scanned the drive with a some drive tool in Linux Mint and it didn't show any messed up sectors so I thought it must be a file system error. I booted into windows and ran chkdsk. It found some errors and "fixed" them and seemed fine so I rebooted back into Linux Mint. I tried mounting it in in Truecrypt and it gave me a big error, and in Windows it mounts but won't give me access to the drive and says it is corrupt. Any idea what is wrong?
    Edit: This is the error I get in linux
    "MFT is corrupt, cannot read its unmapped extent record 24040
    Note : chkdsk cannot fix this, try ntfsfix
    Inode is corrupt (0): Input/output error
    Failed to load runlist for $MFT/$DATA.
    highest_vcn = 0x3, last_vcn - 1 = 0x5fc2a
    Failed to load $MFT: Input/output error
    Failed to mount '/dev/mapper/truecrypt1': Input/output error
    NTFS is either inconsistent, or there is a hardware fault, or it's a
    SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows
    then reboot into Windows twice. The usage of the /f parameter is very
    important! If the device is a SoftRAID/FakeRAID then first activate
    it and mount a different device under the /dev/mapper/ directory, (e.g.
    /dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation
    for more details."
    Post edited by ninjarabbi on
  • Sounds like you're drive's corrupt: I'd try booting a Windows recovery disk and running disk repair from there, if that doesn't work you may be fucked.
  • Spinrite that shit, dude. As long as the drive isn't physically failing, Spinrite does a bitchin job of recovering corrupted data.
  • Alright, here's an odd one - My sister has a Lacie drive, that she bought to use with her macbook air. It worked fine for a while, then it stopped - everyone diagnosed the cable, but the cable seems fine. But, she bought a new cable regardless.

    Here's where it gets odd - it stopped working with her computer, or any mac, but it works perfectly with any windows machine.

    Any ideas on cause?
  • edited July 2015
    1. Tell her you don't know how Mac's work and that you use a PC.
    2. Check that she hasn't accidentally formatted it as something that OSX won't recognise.
    3. Not sure what else, in the worst case scenario the SATA connector may be getting intermittent or poor contact in which case you would buy a new external hdd case and transplant the drive.

    Number 3 shouldn't really occur if the drive is working at full capacity on a different operating system.
    Check if it can be read in another Mac, if so then format there and check again (could be the port however unlikely).
    Post edited by sK0pe on
  • Connectors seem fine. It should be able to read it just fine, in theory. Practice is the problem. Already tested on other macs - no dice.
  • Churba said:

    Alright, here's an odd one - My sister has a Lacie drive, that she bought to use with her macbook air. It worked fine for a while, then it stopped - everyone diagnosed the cable, but the cable seems fine. But, she bought a new cable regardless.

    Here's where it gets odd - it stopped working with her computer, or any mac, but it works perfectly with any windows machine.

    Any ideas on cause?

    Well...it's a Mac.
  • Spinrite that shit, dude. As long as the drive isn't physically failing, Spinrite does a bitchin job of recovering corrupted data.

    Well I ran spinrite level 2 on it and it found no errors or files to recover. I booted back into windows and tried running chkdsk /f on the drive. It "fixed" it but also seems to have deleted everything. Now that it at least mounts correctly I'm running recuva so hopefully that will recover most of my stuff.

  • Just bought a new desktop computer to practice using Autodesk's 3D Max modelling software. I've not even turned it on yet.

    I referred to this thread prior to buying it so I'd ask sensible questions.

    The lady in the shop tried to sell me McAfee but recalling Steve and Daikun's exchange I rejected that. Which one ought I to use?

    I asked whether it was a clean Windows install with no Asus bullshit and I was told it was but I don't think she actually knew. I asked about whether I'd get a disc with Windows 10 for a clean install but it was not included. They charge an extra £40 for it! I decided not to get it. Should I just live with it? I don't know whether it's even a problem or not.

    The reason I've not turned it on yet is because I discovered I need an HDMI cable as the monitor cable I had was unsupported...
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