A cooler. It's like a stryfoam cooler, but in a coffin shape. Plus, I could keep it around for other gothy picnics and parties. Thought it might be perfect for the goth cemetery potluck picnic this year, but it might be too offensive. I think I offended Muppet up there.
I wonder if a bunch of studio execs are sitting around pissed off at the shooter for probably wrecking their gross for the next few weekends. Will the "this movie is cursed, let's not go see it" crowd outnumber the "this movie is cursed, let's go see it!" crowd? I wonder.
They made more money than Avengers for opening day box office sales before it had even come out. I don't think anyone's worried about DKR not making a ton of money.
I'm so pissed off with Time Warner Cable right now after spending time on the phone with their customer "service." Sadly, they are the only viable game in town for decent Internet. And sadly, the wife insists on having at least standard cable TV.
I called to cancel digital cable service because TWC keeps taking away channels and raising the bill. I wanted to reduce the monthly cost from $118 to under $100 (Web and TV combined).
I didn't expect for the rep to get lippy and combative with me. I didn't call to argue, and I certainly didn't want the extra cost of a sports package she insisted I take. "You just don't want help," she snapped at me. That's where the trouble started. It's not where it ended.
Time Warner is major bullshit. I had to put up with them for four years because they were basically the only internet worth having while in school. It would constantly go out for large periods of time though which is unacceptable if not for the circumstances.
I'm so pissed off with Time Warner Cable right now after spending time on the phone with their customer "service." Sadly, they are the only viable game in town for decent Internet. And sadly, the wife insists on having at least standard cable TV.
I called to cancel digital cable service because TWC keeps taking away channels and raising the bill. I wanted to reduce the monthly cost from $118 to under $100 (Web and TV combined).
I didn't expect for the rep to get lippy and combative with me. I didn't call to argue, and I certainly didn't want the extra cost of a sports package she insisted I take. "You just don't want help," she snapped at me. That's where the trouble started. It's not where it ended.
This sounds like the start of a Not Always Working story.
I certainly didn't want the extra cost of a sports package she insisted I take. "You just don't want help," she snapped at me.
This is what baffles me the most.
"Hello, I'm calling to reduce my monthly costs on my Web and TV package from you." "Take the sports package at $extracosts." "But I want to reduce the costs." "YOU JUST DON'T WANT HELP!" Sounds one of those horrible store clerk stories with crazy customers, only from the other side. Did you note down her name to file a complaint?
The problem with a lot of customer-care-by-phone operators is that they are trained to up-sell, up-sell, up-sell. I've been a supervisor at an outsourced call center, and I know how workers are pressured. It's like a magic trick; use misdirection, flattery, and theater to convince the caller he wants something other than what he wants. Reps are taught to use rhetorical techniques that limit chances for customers to say no.
I got this rep's first name, but it won't help. Call centers operate behind a wall of super-secrecy under the pretense of protecting employees from harassment. She wouldn't give an ID number or any other way to ID her.
It's a perfect example of how the invisible hand is just wanking off.
EDIT: I feel I should explain the sports package thing.
The rep asked what channels I was no longer receiving and I listed several, including G4HD and Science. She said G4HD is now part of a sports package that includes several ESPN offshoots (which makes lots of sense) and that she could add it for just $8 a month. I told her I wasn't going to pay $96 more a year just for G4, and she got upset and that's when she started mouthing off.
I know the problem. My younger brother worked for a call center for a while. And while he was mostly on the tech support side, he too was trained to sell. It's annoying to say the least. Customer support is rarely support until you punch your way past what is labelled as so.
When my router broke I called support and said "Hi" followed by my request to be put through to technical support, followed with a technical description of my problem, that I already did all actions requested and again a request to be put through. Even then I was held up with fucking procedure. Customer Support is annoying for all parties involved.
I remember the cable company in Beacon snooping around our house on more than one occasion convinced that were were "stealing" cable. They literally couldn't imagine that we actually didn't want it, and only paid for Internet.
Comments
So, am I a horrible person for wanting to get one for the next gathering?
There's very few things that bug me. Making light, or the appearance of making light, of child deaths is on that short list.
http://dev.paxsite.com/speakers/bio/brandon-rym-decoster
http://dev.paxsite.com/speakers/bio/scott-rubin
http://dev.paxsite.com/speakers/bio/conrad-kreyling
I called to cancel digital cable service because TWC keeps taking away channels and raising the bill. I wanted to reduce the monthly cost from $118 to under $100 (Web and TV combined).
I didn't expect for the rep to get lippy and combative with me. I didn't call to argue, and I certainly didn't want the extra cost of a sports package she insisted I take. "You just don't want help," she snapped at me. That's where the trouble started. It's not where it ended.
"Hello, I'm calling to reduce my monthly costs on my Web and TV package from you."
"Take the sports package at $extracosts."
"But I want to reduce the costs."
"YOU JUST DON'T WANT HELP!"
Sounds one of those horrible store clerk stories with crazy customers, only from the other side. Did you note down her name to file a complaint?
I got this rep's first name, but it won't help. Call centers operate behind a wall of super-secrecy under the pretense of protecting employees from harassment. She wouldn't give an ID number or any other way to ID her.
It's a perfect example of how the invisible hand is just wanking off.
EDIT: I feel I should explain the sports package thing.
The rep asked what channels I was no longer receiving and I listed several, including G4HD and Science. She said G4HD is now part of a sports package that includes several ESPN offshoots (which makes lots of sense) and that she could add it for just $8 a month. I told her I wasn't going to pay $96 more a year just for G4, and she got upset and that's when she started mouthing off.
When my router broke I called support and said "Hi" followed by my request to be put through to technical support, followed with a technical description of my problem, that I already did all actions requested and again a request to be put through. Even then I was held up with fucking procedure. Customer Support is annoying for all parties involved.